Redbank recognizes the importance of protecting your personal and financial information when you visit our website located at www.Redbank.capital/(“Website”). The following information is designed to help you understand the information collection practices at this Website.
Information Collection and Use
Methods of Information Collection
We may receive personally identifiable information you submit to or we collect through our Website. Failure to provide such personally identifiable information may result in Redbank being unable to provide you with the services or information requested.
Separately we use “cookies” or other technology (collectively “cookies”) to collect and store information about your internet connection when you visit our Website. Cookies or other technology help us to provide customized services and information. “Cookies” are small files placed on your hard drive. Each website that you visit can send its own cookie to your browser if your browser preferences allow it. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Website. In addition, a number of companies offer utilities designed to help you visit websites anonymously.
Information Collected and Purpose of Information Collection
The types of personally identifiable information that may be collected at our Website include information you provided to us through the “Contact Us” page (e.g. your name and email address).
Separately the “cookies” may track and record information of your activities on our Website (including user’s preference and behaviour, navigation on the Website, logged-on identity, etc.). When you are navigating our Website, we also record your IP address.
If you would prefer not to accept cookies from us, you may set your browser accordingly. If you choose to disable cookies in your browser, you may not be able to access all pages on our Website.
Use of Personally Identifiable Information
The personally identifiable information you submit to or through our Website is used only for responding to your inquiry sent to us, for business administration, business reporting and statistical analysis purposes, for the provision of information on Redbank products and services to you, for servicing your account, that set out at the section “Information Collected and Purpose of Information Collection” and for other directly related purposes. Your personally identifiable information may also be used for purposes set out in the sections below headed “Aggregate Information”, “Affiliates and Service Providers”, “Compliance with Laws”, “E-mail and Marketing” and “Business Transfers” (Collectively the “Purposes”).
We will not sell, share, rent or otherwise disclose or transfer your personally identifiable information to others for monetary gains.
With respect to your information collected through cookies, we will use such information to assess how and when pages in our Website are visited, what our users’ technology preferences are (such as what type of video player they use), whether our Website is functioning properly and for systems, trouble shooting, administrative and reporting purposes.
Aggregate Information: We generally record certain usage information, such as the number and frequency of visitors to our Website. This information may include the websites that you access immediately before and after your visit to our Website, the Internet browser you are using and your IP address. If we use such data at all it will be on an aggregate basis, and we will not disclose to third parties any information that could be used to identify you personally.
We may also disclose details about the general use of our Website to third parties e.g. to demonstrate patterns of use to advertisers and other business partners. Information we pass on will not include any personal information by which you may be identified.
Retention Period: We will take practicable steps to ensure your personally identifiable information will not be retained by us longer than is necessary for the fulfilment of the Purposes.
Affiliates and Service Providers: We may provide your personally identifiable information to our affiliates and other third party service providers (including information technology service providers) for the Purposes. The third party service provider only processes your personally identifiable information on our behalf and will not use your personally identifiable information for any of its own purposes or for any direct marketing purpose. By disclosing your personally identifiable information to us via our Website, you understand that we may transfer your personally identifiable information to our affiliates or such other third service providers outside of Hong Kong to the extent legally permissible. These persons may have access to the personally identifiable information you submit through our Website, but only for the purpose of performing their duties specified in this paragraph. These persons may not use your personally identifiable information for any purpose other than those stated above.
E-mail and Marketing: We intend to use your personally identifiable information in direct marketing our investment/financial products and/or services but we cannot so use your personally identifiable information without your consent. Before we do so, we shall take all necessary steps to obtain your consent for us to so use your personally identifiable information provided to or obtained by us through the Website as referred to above (the types of data to be specified when we take steps to obtain your consent) for purposes of direct marketing in relation to our investment/financial products or services. After you have given us your consent, if you would like us to stop sending direct marketing to you, you may do so, free of charge, by selecting the unsubscribe facility in any email or by writing to us at [email protected]. Redbank will not send you e-mail messages without first receiving your consent, unless it relates to responding to your inquiry or unless you have consented to receiving electronic delivery of documents as part of our E-Delivery service. It is our policy to include instructions for unsubscribing from these consent-based programs. We recommend that you do not send us any individual personal information via nonsecure methods of correspondence, including via public electronic communication channels, such as Internet e-mail, which are generally not secure.
Redbank does not sell its customers’ e-mail addresses, nor will we provide your personally identifiable information to third parties or our affiliates for their marketing purposes or any of their other purposes without your consent. It is only voluntary for you to provide your personally identifiable information for marketing purposes. As a matter of policy, Redbank generally does not transfer any of your personally identifiable information to any third parties or its affiliates for marketing purposes and even if it does, it will only do so with your prior written consent.
Business Transfers: If the business, stock or assets of Redbank are acquired or merged with another business entity, we will share all or some of your information (including your personally identifiable information) with this other entity to continue to provide services to you. You will receive notice of such an event and the new entity will inform you of any changes to the practices in these Privacy Statements. If the new entity wishes to make additional use of your information, it will inform you beforehand and you may decline such use at that time.
For personal identifiable information collected – your rights:
(i) may check whether Redbank holds personally identifiable information about him/her and may request access to such information;
(ii) may request Redbank to correct any personally identifiable information relating to him/her which is inaccurate;
(iii) may request Redbank to specify its policies and practices in relation to personally identifiable information and to be informed of the kind of personally identifiable information held by Redbank; and
(iv) may withdraw his/her consent for Redbank to use his/her personally identifiable information for marketing purposes; Redbank will not use his/her personally identifiable information for these purposes if he/she communicates his/her withdrawal of consent to Redbank.
Redbank has the right to charge a reasonable fee for the processing of any request to supply you with a copy of your personal identifiable information (ie. data access request) mentioned above.
You may submit any of your requests above to our Data Protection Officer (email: [email protected]).
Redbank endeavours to prevent unauthorised disclosures of your personal information by other people, but we are not responsible for any unauthorised disclosures or other breaches of security or for the actions of others if the information was passed to them with your authority.
For more information on Redbank, please do not hesitate to contact us:
Dated: March 2018
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